Frequently Asked Questions

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  1. What forms of payment do you take?

    We accept Visa, Mastercard, American Express, Discover, JCB, and Diners Club cards. Debit cards that are backed by any of the above listed cards are accepted as well. You may change your billing information at any time by accessing your account preferences.

  2. How do I update my credit card?

    You can update your information through your account here. Just click on “update” under your payment method.

  3. How will my order be shipped?

    Though we use a variety of shipping methods, our two primary methods of shipping are United States Postal Service and UPS. The shipping method used for each order will be determined by several factors including the weight/size of your package, the type of package, and the shipping destination. Please see our shipping page for further clarification.

  4. What is the return policy?

    Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under my orders & subscriptions. Please review those items, as these terms apply to duplicate items as well.

  5. How do I access my classes?

    To access your classes, just visit your “My Classes” page under "My Account"!